University of Utah

Proctored Exam Information for Students

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The proctor process is either a person or automated system that observes you and the technology used as you take your exam. The purpose of a proctor is to ensure exam security and exam restrictions are properly observed by the student. An instructor determines whether or not the exams in your class will require a proctoring serbice. Generally, your instructor will inform you at the beginning of the semester, or in the syllabus, if you need to have your exams proctored. If your exam asks for a password before you can access it, you need a proctor to administer that exam.

Exam Services Policies for Students

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All University of Utah students are required to provide a University of Utah student ID (UCard) when arriving at a University of Utah Exam Services site to take an exam. UCard information is used for internal system tracking. NO other forms of identification are accepted. All phones and smart watches must be completely turned off including disabling alarms, alerts, vibrations, etc, and secured in a bag/backpack and hung on the hook on the back of the student's chair in the exam lab. All other electronic devices, including laptops, e-readers, tablets, smart glasses, and all other devices must be turned off and secured in a bag/backpack and hung on the hook on the back of the student's chair in the exam lab. NO food or drink is permitted in the exam lab. Water bottles are permitted in the exam lab but must be stored in a bag/backpack and hung on the hook on the back of the student's chair. Water bottles are not permitted on the desktop or on the floor. Students that violate this policy may be dismissed from the center regardless if their exam is completed. Only students taking exams will be allowed in the exam lab. NO children, pets, family members or friends are allowed in the exam lab. All students are responsible for tracking their own exam duration time and ending their exam on time. Exam Services proctors are not responsible to notify students when a time limit has expired. Exam Services Proctors are not responsible for advising, counseling, clarifying, or interpreting any exam content.  Restroom breaks must be pre-approved by instructors. If a student leaves the exam lab for any reason without the instructor's pre-approval, his or her exam may be ended for that session. A make-up exam would have to be arranged for the student to continue or finish the interrupted exam. ALL activity in the UOnline Center is monitored by live proctors, recorded electronically, and by security cameras at all times.  Any access to materials not authorized by the course instructor may result in the immediate closure of the exam and a report will be filed with the instructor. Students should arrive at the UOnline Center on their scheduled date and time to take exams. Late arrivals will be asked to reschedule. The center will not remain open beyond posted hours of operation. End-of-day late arrivals will be advised to reschedule. Instructors are responsible to ensure we receive their exam in time for their scheduled exam date.  Instructors are responsible to communicate our service policies and procedures with their students. We will not compromise or adjust our policies or procedures for any reason.  Registering/ scheduling, by appointment, allows students to reserve a seat in a center to take a proctored exam. In order to secure a reservation, it is strongly recommended students schedule their exam date and time as soon as they know they need this service. Our centers fill up fast and late attempts to register usually result in no available times left. We are not able to accommodate late registrations/ scheduling when a center is full. We will also not be held accountable for students missing their exam window due to late registration/ scheduling or failing to follow our terms and conditions. 

How do I import an exam into the Schedule Exams Tool as an Instructor?

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"Automated" by SmarterProctoring Information and Requirements

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The University of Utah has partnered with SmarterProctoring to provide virtual proctoring options for courses with online exams. Automated by SmarterProctoring is a virtual proctoring system that monitors and records student and computer activity during an exam ensuring exam security and exam restrictions are properly observed by the student.