University of Utah

Improving Accessibility of Word Documents for Effective Learning Experience Design

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Word documents are widely used in online course instruction, but they are not always accessible. Ensuring the accessibility of course resources is critical to providing all students with an equitable education. This article will discuss how to improve the accessibility of Word documents, which will contribute to the effective design of online courses.

How do I improve the accessibility of a Word document?

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Scheduling Exam Sessions in a University Exam Services Site for Instructors

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For online courses, we encourage instructors to follow the schedule below when selecting their exam dates (window of opportunity). Exams given at Exam Services sites must span 2 business days or more to accommodate all students. This schedule allows for the most efficient use of Exam Services site resources and limits the number of exams scheduled on a given day. 

How do I enable the Schedule Exams Tool in the Course Navigation as an Instructor?

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Schedule a Proctored Exam as a Student

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Your instructor MUST have the exam you will be taking set up with Exam Services prior to your attempt to schedule a date and time to take it. If the exam is not available in the Schedule Exams window, contact your instructor to inquire when the exam will be ready for scheduling. To schedule your exam date and time, you MUST log into Canvas using your Single Sign On (SSO) log in credentials.  Before you attempt to take your exam, please review your password so you know when it is time to sign in at an Exam Services site.

How do I schedule a virtual proctoring session as a Student?

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Automated requires a full computer/desktop computer operating system. Smartphones, tablets, iPads, and similar touchscreen devices DO NOT work with this service. Review theAutomated service by SmarterProctoring Information and Requirements guide before considering this option. DO NOT pre-schedule a virtually proctored exam with Automated. You MUST wait until the exam window has opened to access your exam through Automated.

How do I schedule an appointment for in-person proctoring at a center as a Student?

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Your instructor MUST have the exam you will be taking set up with Exam Services prior to your attempt to schedule a date and time to take it. If the exam is not available in the Schedule Exams window, contact your instructor to inquire when the exam will be ready for scheduling. To schedule your exam date and time, you MUST log into Canvas using your Single Sign On (SSO) log in credentials.  Before you attempt to take your exam, please review your password so you know when it is time to sign in at an Exam Services site.

Online Exams Information for Instructors

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Online exams should be created and administered through Canvas Quizzes and the Schedule Exams link. Time limits for online exams are enforced through the settings of the quiz. Accommodations and extra time will need to be set up by the instructor and will not be set up by Exam Services proctors or staff.

Exam Proctoring Guidelines for Instructors

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Formative assessments are not proctored. These assessments are used by students and teachers to gain feedback about student learning during the instructional process. Formative assessments provide a low-stakes way for students to get feedback early in the learning process so they can identify gaps in their knowledge. General characteristics include: Open book/ open note Multiple attempts Non-graded practice quizzes Not timed Summative assessments should be proctored or supervised. These assessments are mostly used by teachers to gain information about student learning after the learning has been completed in order to assign a grade based on the knowledge that was demonstrated by the student. Summative assessments are high stakes and typically occur at set points during, and at the end of, the course. General characteristics include: Single attempts Closed book Timed University of Utah Exam Services offers support for formative assessments through consultations and advising. With limited seats available and locations, the UOnline Center and Exam Services sites are reserved for summative assessments.

Exam Services Policies for Instructors

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All University of Utah students are required to provide a University of Utah student ID (UCard) when arriving at a University of Utah Exam Services site to take an exam. UCard information is used for internal system tracking. NO other forms of identification are accepted. All phones and smart watches must be completely turned off including disabling alarms, alerts, vibrations, etc, and secured in a bag/backpack and hung on the hook on the back of the student's chair in the exam lab. All other electronic devices, including laptops, e-readers, tablets, smart glasses, and all other devices must be turned off and secured in a bag/backpack and hung on the hook on the back of the student's chair in the exam lab. NO food or drink is permitted in the exam lab. Water bottles are permitted in the exam lab but must be stored in a bag/backpack and hung on the hook on the back of the student's chair. Water bottles are not permitted on the desktop or on the floor. Students that violate this policy may be dismissed from the center regardless if their exam is completed. Only students taking exams will be allowed in the exam lab. NO children, pets, family members or friends are allowed in the exam lab. All students are responsible for tracking their own exam duration time and ending their exam on time. Exam Services proctors are not responsible to notify students when a time limit has expired. Exam Services Proctors are not responsible for advising, counseling, clarifying, or interpreting any exam content.  Restroom breaks must be pre-approved by instructors. If a student leaves the exam lab for any reason without the instructor's pre-approval, his or her exam may be ended for that session. A make-up exam would have to be arranged for the student to continue or finish the interrupted exam. ALL activity in the UOnline Center is monitored by live proctors, recorded electronically, and by security cameras at all times.  Any access to materials not authorized by the course instructor may result in the immediate closure of the exam and a report will be filed with the instructor. Students should arrive at the UOnline Center on their scheduled date and time to take exams. Late arrivals will be asked to reschedule. The center will not remain open beyond posted hours of operation. End-of-day late arrivals will be advised to reschedule. Instructors are responsible to ensure we receive their exam in time for their scheduled exam date.  Instructors are responsible to communicate our service policies and procedures with their students. We will not compromise or adjust our policies or procedures for any reason.  Registering/ scheduling, by appointment, allows students to reserve a seat in a center to take a proctored exam. In order to secure a reservation, it is strongly recommended students schedule their exam date and time as soon as they know they need this service. Our centers fill up fast and late attempts to register usually result in no available times left. We are not able to accommodate late registrations/ scheduling when a center is full. We will also not be held accountable for students missing their exam window due to late registration/ scheduling or failing to follow our terms and conditions.