Sometimes, users may receive a "Something went wrong while you tried signing in with SSO" error when logging into Zoom. This can happen for a number of reasons, but most often it is related to the status of the user in the university's main HR database. This happens most frequently for users who are new staff/students or users who recently had a change in their status.
1. Clear your browser cache and cookies
After clearing your browser cache and cookies, try logging in again.
2. Use Incognito Window
If you still get an error after performing these actions, please create a ticket with Digital Learning by emailing a description of the problem and your UNID to [email protected].
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