Starting May 6th, 2024, all media files uploaded to or currently stored in Kaltura, My Media in Canvas and at mediaspace.utah.edu will be subject to the following policy:
- Media files that have not been played for two years or more will be deactivated. Deactivated videos may not be playable.
- Deactivated videos may be restored upon request.
- Media files that have not been played for seven years or more will be deleted from the system. Deleted videos cannot be restored.
Owners of media files flagged for deactivation or deletion will be notified via UMail 14 days before files are removed.
Keep a copy of the video on your device or cloud so that it can be uploaded again even if the file is deactivated.
Play the videos often. Only videos not played for 2 or more years may be deactivated.
Check your email for notifications that your media will be deactivated. Most media has a 14-day notice before being deactivated and if played can remain active.
If you would like to recover a recently deactivated video, most can be restored by reaching out to [email protected] as soon as possible.
If you have any questions regarding this policy, please email [email protected].