Recent updates
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What is Immersive View?
Updated onArticleZoom's Immersive View recreates the feel of an in-person class or conference room by placing up to 25 participants on a single virtual background. To learn more about this feature, and how to enable it in your meetings, visit the link below.
https://support.zoom.us/hc/en-us/articles/360060220511-Immersive-View
Educational Technology Zoom Meetings
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How do I enable captioning in Zoom?
Updated onArticleZoom's live captioning feature provides automatic machine captioning for your Zoom meetings. The accuracy of Zooms live transcription feature depends on many variables, such as but not limited to:
- Background noise
- Volume and clarity of the speakers voice
- Speaker's proficiency with the English language
- Lexicons and dialects specific to a geography or community
Educational Technology Zoom Meetings
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How do I add my preferred pronouns to my Zoom profile and display name?
Updated onArticleZoom users can add their preferred pronouns to their Zoom profile and display name. Users must update their client to 5.7.0 in order for pronouns to appear in their meeting display name. For more information, vist the link below.
Educational Technology Zoom Getting Started with Zoom
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How do I change my display name on my Zoom account?
Updated onArticleSince University Zoom accounts require Single Sign-On to log in, the Display Name field is populated by University systems and is not editable. A user's display name in Zoom syncs with a user's display name in Outlook/Exchange. So, if you would like to change your Zoom display name, you can do this by requesting to have your Outlook display name changed. Once this change is complete in Outlook, the new display name will populate in Zoom as well.
To request a change to your Outlook display name, contact the UIT Helpdesk at 801-581-4000 or email them at [email protected]. Make sure to indicate that you need to have your "Outlook display name" changed. Once this is complete, you will need to log out of Zoom on all of your devices and log back in for the display name change to populate in Zoom.
Educational Technology Zoom Getting Started with Zoom
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How do I sign into the Zoom desktop app?
Updated onArticleFirst time users will need to download and install the Zoom desktop app. Visit the Zoom Download Center to download the app.
Educational Technology Zoom Getting Started with Zoom
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How do I update to the latest version of Zoom
Updated onArticleZoom regularly updates its software to add new features and resolve bugs. We recommend updating to the latest version once it's available. For more information and instructions for this process, visit the link below.
https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version
Educational Technology Zoom Technical Requirements & Troubleshooting
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How do I checkout a Zoom Webinar or Large Meeting License?
Updated onArticleUniversity Connect Learning does have a pool of Zoom Webinar and Large Meeting licenses that are available free of charge for temporary checkout for occasional events. Requests for a Zoom Webinar checkout license can be submitted through the form linked below. Checkout licenses can only be assigned to [email protected] accounts.
https://digitallearning.utah.edu/forms/webinar-request-form.php
If you are unsure if you need webinar or meeting functionality, please visit Zoom's meeting and webinar comparison article for more information on the differences between these two Zoom platforms.
If you are need of a facilitator for your Zoom webinar, you can make a request for this service at the form linked below.
https://digitallearning.utah.edu/forms/video-conferencing-request.php
Educational Technology Zoom Webinars
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What is Focus Mode?
Updated onArticleZoom's Focus Mode helps students avoid distractions by disabling videos of other participants in a meeting while allowing hosts and co-hosts to view all participants simultaneously. See the example below. For more information, visit the link below.
https://support.zoom.us/hc/en-us/articles/360061113751-Focus-mode-
Educational Technology Zoom Meetings
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How do I share slides, web browser, and other desktop content in my Zoom meeting?
Updated onArticleHosts and participants can share slides, web browsers or other desktop screen content using Zoom's screen sharing function. For more information, visit the link below.
Educational Technology Zoom Meetings
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Schedule a Proctored Exam as a Student
Updated onArticleYour instructor MUST have the exam you will be taking set up with Exam Services prior to your attempt to schedule a date and time to take it. If the exam is not available in the Schedule Exams window, contact your instructor to inquire when the exam will be ready for scheduling.
To schedule your exam date and time, you MUST log into Canvas using your Single Sign On (SSO) log in credentials.
Before you attempt to take your exam, please review your password so you know when it is time to sign in at an Exam Services site.
Department Policies Exam Services Getting Started with University of Utah Exam Services as a Student